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Interviews with leading experts, analysts and thinkers shaping the IT industry

November 29, 2007

Tough, but not Impossible, to Control Costs at Offshore Captives

Lots of publications — including us — have been pretty dismissive of captive centers, the wholly owned offshore facilities housing the business operations of foreign companies.
In this June blog, we cited rumors that Citigroup planned to sell its Indian captive, Citigroup Global Services. To date those rumors remain, well, rumors. The blog did contain a […]

November 20, 2007

Security Staffs Deal with Challenges of Compliance, Organized Crime

There is no shortage of evidence that cyber crime is getting more organized. Indeed, it is the one security trend that supersedes all others. The scary idea is that the dark side has banded together and taken a systematic approach to getting their hands on information that doesn’t belong to them. It’s a lot more […]

November 16, 2007

Procurement Must Look Beyond ‘Stuff’ to Strategy

For many companies, procurement is more about “stuff” than “strategy.”
That’s the take of Chris Sawchuk, procurement practice leader for the Hackett Group consulting firm and a co-author of a report called “Evolving the Value Proposition of Procurement - A Five-Stage Model.” The evolutionary model detailed in the report starts with getting the right goods and […]

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